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SeniorAdministrator - Microsoft Azure - IaaS, Azure Kubernetes Service

HCLTech·Hyderabad

Pay not statedJunior levelFull-time

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About the role

The Sr. IaaS Administrator plays a crucial role in enhancing operational efficiency and customer satisfaction by delivering advanced technical support and troubleshooting for Azure-based infrastructure. This role focuses on root cause analysis and proactive solutions, ensuring a robust security posture while adhering to quality standards and regulatory requirements.

What you'll do

  • Provide Advanced Technical Support For Complex Incidents By Utilizing Azure Iaas And Terraform, Performing Root Cause Analysis
  • Collaborate With Cross-Functional Teams To Resolve Complex Tickets Within Agreed Slas, Ensuring Seamless Operations And Maintaining A Strong Security Posture
  • Contribute To Knowledge Base Updates And Management, Facilitating The Onboarding Of Newcomers And Coaching Analysts To Enhance Team Capabilities And Service Quality

What you need

  • Kubernetes
  • Azure
  • Terraform
  • Root cause analysis
  • Any graduate

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