SeniorAdministrator - Monitoring Tools, Event Monitoring

About the role

The Monitoring & Operations Support Engineer is responsible for ensuring the availability, performance, reliability, and operational health of technology platforms and field devices across sites. This includes proactive monitoring, troubleshooting, maintenance activities. The role supports critical technologies including, networking infrastructure, and associated services.

What you'll do

• Monitoring & Operations Support Engineer
• Monitor the health, performance, availability, and connectivity of applications and site infrastructure
• Identify, analyse, and respond to alerts, incidents, outages, and service degradation events
• Perform routine health checks and operational validations
• Monitor device telemetry, event logs, transaction failures, network connectivity, and system exceptions

What you need

• Troubleshooting
• Networking
• Windows
• TCP/IP
• Ticketing tools
• Linux
• Any graduate

Good to have

• ServiceNow
• SOP writing
• POS
• Root cause analysis