highlisted
Sign in

SeniorAdministrator - NetApp FAS, EMC Isilion

HCLTech·Chennai

Pay not statedJunior levelFull-time
Apply on HCLTech's siteTrack your applications and see your fit: start free

Read from the company's own careers page; you apply on their site.

How well do you fit this job?

Upload your resume to see each requirement checked against your profile, in under a minute.

Check my fit
Hard to read?

About the role

Provide 24x7 operational support for O365 Cloud Drive services (OneDrive, SharePoint Online), CTERA for EFSS, BOX or similar cloud drives.• Perform restore and address sync issues by interacting with global customers• Monitor system performance, availability, and ensure adherence to SLA commitments.• Manage incidents, service requests, and problem tickets using ServiceNow.• Perform L1/L2 troubleshooting for issues related to file access, sync errors, permissions, and storage configuration.•…

What you'll do

  • Provide Tier 2/3 support to large customer base (agents) who use One Drive
  • Display multi-tasking expertise and patience to troubleshoot critical issues under pressure

What you need

  • ServiceNow
  • Ticketing tools
  • Root cause analysis
  • Office 365
  • Ansible
  • Any graduate

Similar jobs

Integration and Application Developer

Havas·Chennai

Can I apply
Open to any education · Junior level
Pay
Pay not stated
Source
From the company's careers page · today
How to apply
On Havas' site: account needed, ~10–15 min
Early: posted 1 h ago on their own site

Engineering Leader - VD

Rntbci PL·Chennai

Can I apply
Open to any education · 10–18 yrs
Pay
Pay not stated
Source
From the company's careers page · today
How to apply
On Rntbci PL's site: account needed, ~10–15 min
Early: posted 1 h ago on their own site

Engineer Specialist, CSA

IN775 Valmet Technologies·Chennai

Can I apply
Needs Diploma or B.Tech or B.E. · 6–15 yrs
Pay
Pay not stated
Source
From the company's careers page · today
How to apply
On IN775 Valmet Technologies' site: account needed, ~10–15 min
Early: posted 3 h ago on their own site

Engineer Specialist, CSA

IN775 Valmet Technologies·Chennai

Can I apply
Needs B.Tech or B.E. · 6–15 yrs
Pay
Pay not stated
Source
From the company's careers page · today
How to apply
On IN775 Valmet Technologies' site: account needed, ~10–15 min
Early: posted 3 h ago on their own site