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SeniorEngineer - Miscrosoft Windows,Microsoft Servers RDS,Touch Services

HCLTech·Lucknow

Pay not statedJunior levelFull-time

Read from the company's own careers page; you apply on their site.

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About the role

The Sr Engineer for Support & Operations plays a vital role in maintaining and enhancing Microsoft VDI solutions and Remote Desktop Services. This position is responsible for troubleshooting, providing client support, and ensuring the delivery of high-quality code and services that meet business requirements while adhering to defined timelines and quality standards.

What you'll do

  • Maintain And Troubleshoot Existing Microsoft Vdi Solutions And Rdsh Environments
  • Provide Client Support By Monitoring Service Requests, Resolving Tickets, And Ensuring Timely Communication Of Updates
  • Create And Maintain Documentation For Enhancements And Compliance With Cmmi Standards, Ensuring Alignment With Client

What you need

  • Windows
  • Any graduate

Good to have

  • ITIL
  • Azure

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