Service Analyst – Java Spring Boot (L1)

About the role

We are looking for a Service Analyst – Java Spring Boot (Level 1) to join our Application Maintenance and Support (AMS) team in Bangalore. The role is suited to an IT professional with some experience in application support or software development who is looking to build their technical expertise in a client-focused support environment.

What you'll do

• Provide first-level application support for Java-based applications and retail systems
• Monitor applications and identify errors, alerts, and potential production issues
• Investigate and troubleshoot application incidents, resolving issues within established procedures and escalating more complex problems when required
• Review application logs and perform basic debugging to support issue investigation
• Apply knowledge of Core Java and Spring Boot when analysing application-related issues

What you need

• 1–2 yrs of experience
• Java
• Spring Boot
• B.Sc or B.Tech or B.E. or BCA

Good to have

• SQL
• Git
• POS
• Linux
• ITIL