Service Architect-Senior Manager-Bangalore

About the role

We are seeking an experienced Service Architect to design and govern end-to-end service architectures and operational models for customer network, security, cloud connectivity, and managed service solutions.

What you'll do

• Design and govern end-to-end service architectures and support models for customer network and managed service solutions
• Translate customer business and technical requirements into scalable, supportable, and commercially viable service designs
• Define service delivery frameworks, SLAs, OLAs, governance structures, and operational processes
• Collaborate with sales, solution architecture, product, delivery, and operations teams to deliver integrated multi-technology solutions
• Support bids, commercial discussions, customer workshops, and executive-level presentations

What you need

• Telecom
• ITIL
• Agile
• Network security
• Any graduate

Good to have

• CCNA
• CCNP
• Firewalls