Service Co Ordinator

About the role

Allocating services calls and coordinate with services operation to ensure that they are properly attended to Organising the engineer until they reach the customer place & getting updated whether the calls are completed or not. Incase customer calls are not completed there is a need to reallocate the same call.

What you'll do

• Organising the engineer until they reach the customer place & getting updated whether the calls are completed or not
• Prepare the quotation and sent to customers
• Create and maintain data base of all customers with continuous updation
• Track prospective customers for AMC /other paid services contracts
• Maintaining master database of services contracts, customer details with feedback

What you need

• Open to freshers
• Reporting
• Data entry
• CRM
• Any graduate

What you get

• ₹1.4 L–₹1.7 L a year