Service Delivery Consultant

About the role

Deliver Managed Services work in accordance with the agreed scope of services, service catalogs, and internal standards Manage assigned client deliverables across multiple accounts while meeting schedules and service-level expectations Communicate clearly with clients and internal stakeholders regarding status, priorities, risks, and dependencies

What you'll do

• Deliver Managed Services work in accordance with the agreed scope of services, service catalogs, and internal standards
• Manage assigned client deliverables across multiple accounts while meeting schedules and service-level expectations
• Communicate clearly with clients and internal stakeholders regarding status, priorities, risks, and dependencies
• Perform manual gift entry accurately and consistently in client systems
• Process and manage batches, ensuring completeness, accuracy, and proper balancing

What you need

• 2–4 yrs of experience
• Process improvement
• SOP writing
• Reconciliation
• Any graduate

Good to have

• Excel
• CRM
• Power BI