Service Delivery Lead

About the role

Regional Head / Senior Group Manager / Deputy General Manager – Business Banking The Group Manager – Business Banking is responsible for driving business growth, portfolio management, customer acquisition, and relationship management within the Business Banking segment.

What you'll do

• Business Development & Portfolio Growth
• Drive business banking growth by acquiring new customers and expanding relationships with existing clients
• Achieve assigned targets for assets, liabilities, revenue, fee income, and profitability
• Identify business opportunities within SME, MSME, and Mid-Market customer segments
• Drive cross-selling of banking and financial products to maximize customer wallet share

What you need

• 8–12 yrs of experience
• Portfolio management
• Working capital
• Underwriting
• Credit appraisal
• Financial analysis
• Credit risk
• B.Com or MBA

Good to have

• Cross-selling
• Employee engagement
• KYC
• AML
• Treasury