Service Delivery Leader - F&A - I2C 3

About the role

Utilize SAP and HRC reports and data analysis to uncover key drivers contributing to unapplied cash and opportunities to help improve cash application through automation. This position will have a strong interface with Customer Service, Sales, Finance and other areas within the organization. Triage and escalate system performance issues to third party provider, High Radius.

What you'll do

• Coordinate with bank and third-party service providers to address and resolve data discrepancies
• Ensure all Bill to Cash process documentation is updated frequently to reflect current standard operating procedures in compliance with policies and controls

What you need

• Accounting
• Accounts receivable
• Month-end close
• Excel
• SAP
• Collections
• B.Com or MBA

Good to have

• SAP HANA
• Capital markets
• Data visualisation
• Six Sigma
• SOX
• SOP writing