Service Delivery Manager

About the role

ETAP empowers customers to make informed decisions throughout the life cycle of their projects with innovative software solutions for electrical systems. By applying ETAP solutions, customers experience continuous intelligence during design and engineering and into operations and maintenance using a unified electrical digital twin platform.

What you'll do

• This role provides sole accountability for project delivery, technical compliance, and client/vendor interface
• The Service Delivery Manager will coordinate with the Engineering Manager and engineering teams but remain the single point of ownership for delivery quality
• Technical Delivery & Compliance
• Full ownership of end-to-end delivery for RDSS/ADMS projects in utility/grid environments
• Ensure strict adherence to: Client-specific technical specifications

What you need

• 8–12 yrs of experience
• SCADA
• MS Project
• Primavera
• Power systems
• B.Tech or B.E.

Good to have

• Instrumentation