Service Delivery Specialist

About the role

The Service Desk Specialist responsibility is to ensure the day to day support for Netherland users in order to create a transparent and efficient communication between IT and the Business ; The ServiceDesk Specialist is responsible for the preparation, implementation and documentation for different IT projects that requires support .

What you'll do

• Reporting Line BEA Service Manager lead
• Responsible for the preparation, implementation and documentation for different IT projects that requires support
• Responsible for being the central point of contact for IT Infrastructure operations for projects impacting Switzerland, Desktop support, DC operations, Branch Support
• Managing the Intune implementation and mobile telephony equipment for Switzerland
• Perform the local / physical activities in the Geneva HQ and at Safehost for Datacenter

What you need

• Windows
• Network security
• Intune
• MS Office
• Diploma