Service desk & Managed service operation Transformation Lead

HP·Bengaluru

Pay not statedSenior levelFull-time

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About the role

The worldwide Customer Support team within HP Service organization delivers best in class support and care for HP's customers, from hardware to service and solutions. Powered by our customer-centric culture, we create differentiated experiences across the globe in professional services delivery, customer care centers, onsite and channel support.

What you'll do

Manage Remote Support Services (Incident Management) for APJ Theatre across Print (MPS) and PS (MDS)
Collaborate with Service BU to define and deploy Global Service Desk strategy across all delivery centers

What you need

Hardware
Any graduate

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