Service Desk (French)

About the role

We are seeking a highly skilled and motivated Multilingual Support Specialist with excellent communication skills in French. The candidate will be responsible for providing Level-2 support and service desk operations. They should be able to handle team responsibilities, meet deadlines, and solve complex problems with creative solutions.

What you'll do

• Provide proficient support in French language for service desk operations
• Translate between French and English as needed
• Manage Incident and Service Request Management efficiently
• Understand and follow 24X7 support models

What you need

• 3–5 yrs of experience
• Active Directory
• Office 365
• Hardware
• Troubleshooting
• Any graduate

What you get

• ₹10 L–₹30 L a year