highlisted

Service Desk L1

Creative ITC·Bengaluru

Pay not statedFresherFull-time

Read from the company's own careers page; you apply on their site.

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About the role

The Service Desk Analyst plays a critical role in providing top-tier technical support to end users, serving as the first point of contact for all IT-related issues. You will manage, triage, and resolve tickets efficiently, ensuring customers receive timely and accurate solutions. Your work will directly contribute to high user satisfaction through exceptional customer service, technical troubleshooting, and ticket management.

What you'll do

  • Manage, triage, and resolve tickets efficiently, ensuring customers receive timely and accurate solutions

What you need

  • Open to freshers
  • Ticketing tools
  • Troubleshooting
  • Hardware
  • CRM
  • Any graduate

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