Service Engineer 2

About the role

We are looking for a skilled ServiceNow ITOM Engineer with hands-on experience in Service Mapping, Event Management, and a solid understanding of Common Service Data Model (CSDM). The ideal candidate will be responsible for designing, implementing, and maintaining IT Operations Management solutions on the ServiceNow platform to improve service visibility, event correlation, and operational efficiency.

What you'll do

• ServiceNow ITOM Implementation & Support
• Discovery (good to have)
• Configure and maintain CMDB aligned with CSDM best practices
• Ensure data quality, governance, and lifecycle management in CMDB
• Configure patterns, probes, and sensors

What you need

• 3–6 yrs of experience
• ServiceNow
• Azure
• JavaScript
• Maintenance
• Any graduate

Good to have

• AWS
• GCP
• ITIL