Service Engineer 2

Providence India·Hyderabad

Pay not stated2–5 yrsFull-time

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About the role

We are looking for a skilled and motivated ServiceNow Developer with hands-on experience in ITSM and Employee Center Pro, along with exposure to Service Operations Workspace. The ideal candidate will be responsible for designing, developing, and implementing ServiceNow solutions that enhance business processes and user experience.

What you'll do

Design, develop, and implement solutions on the ServiceNow platform
Configure and customize ITSM modules (Incident, Problem, Change, Request Management)
Develop and maintain Employee Center Pro (EC Pro) portals and experiences
Work with Service Operations Workspace (SOW) to enhance agent productivity
Create and customize workflows, business rules, client scripts, UI policies, and catalog items