Service Head (EV 3-Wheeler)

About the role

You'll be working with Operations — a group that runs on coffee and an infectious passion for building products that have never been built before. Break stuff, break assumptions, break the thumb rule. Believe in the team, the process, and through failures. Build fast, build passionately, build to simplify.

What you'll do

• The National Service Head will design, implement, and lead the pan-India aftersales service strategy for our Electric 3-Wheeler portfolio
• This role is critical to building a robust, tech-enabled service ecosystem that ensures maximum vehicle uptime, drives dealer profitability
• Service Strategy & Network Expansion
• Design and execute the national aftersales service roadmap aligned with company growth targets
• Establish, scale, and manage a pan-India network of authorized service centres (ASCs), dealership workshops, and mobile service vans

What you need

• 12–18 yrs of experience
• Preventive maintenance
• Maintenance
• IoT
• SOP writing
• MBA or B.Tech or B.E.