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Service Planner (II) - India(ATM Operations)

NCR Atleos·Mumbai

Pay not statedMid levelFull-time

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About the role

Position is responsible for proactive handling of incoming Work orders logged, & planning of all incoming work order allocations received within a specific geographic territory or Customer responsibility. The SC is also responsible for ensuring that all available resources in the designated territory are effectively utilized and predefined service levels are consistently achieved and contractual agreements met.

What you'll do

  • Proactively plans, prioritizes, and assigns all outstanding work order tasks for Customer Engineers and ensures the prompt delivery of service to meet our contractual…
  • The work environment may require rotation in work hours, weekend or holiday hours, and/or extended hours, as needed, to accommodate 7 X 24 operations
  • The position involves prolonged periods of PC and telephone usage
  • The Service Coordinator is accountable for continuously receiving and handling high volumes of work orders
  • The Service Coordinator works in a team environment and interacts with multiple internal customers

What you need

  • Logistics
  • Any graduate

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