Service Planner - Thane

About the role

We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues.

What you'll do

• Know and develop proficiency in handling internal company software platforms ie iCABS, ServiceTrak and any other systems that may be introduced
• Organisation of schedule and planning of all service (including contracts, jobbing, call outs, etc.) requirements on a daily
• Priority-wise planning of all due for Renewals visits, enquiries, call outs and complaints
• Liaise with Sales and Service team to best accommodate urgent service visit appointments and communicate changes to affected customers timely
• Ensure customer service-related complaints or termination notifications are attended to effectively and promptly

What you need

• 1–3 yrs of experience
• Any graduate

Good to have

• Negotiation