Service Planner - Thoraipakkam

About the role

Service Planner - Thoraipakkam at Rentokil Initial. Know and develop proficiency in handling internal company software platforms ie iCABS, ServiceTrak and any other systems that may be introduced.

What you'll do

• Know and develop proficiency in handling internal company software platforms ie iCABS, ServiceTrak and any other systems that may be introduced
• Organisation of schedule and planning of all service (including contracts, jobbing, call outs, etc.) requirements on a daily
• Priority-wise planning of all due for Renewals visits, enquiries, call outs and complaints
• Liaise with Sales and Service team to best accommodate urgent service visit appointments and communicate changes to affected customers timely
• Ensure customer service-related complaints or termination notifications are attended to effectively and promptly

What you need

• 1–3 yrs of experience
• Any graduate

Good to have

• Negotiation