Service Sales Specialist

About the role

In this role, you will have the opportunity to provide technical, order, and payment-related assistance/support to the internal and external customers. Each day, you will coordinate with relevant stakeholders to obtain complete case ownership. You will also showcase your expertise by improving customer satisfaction.

What you'll do

• Have the opportunity to provide technical, order, and payment-related assistance/support to the internal and external customers
• Coordinate with relevant stakeholders to obtain complete case ownership
• Also showcase your expertise by improving customer satisfaction
• Ensuring the resolution of customer issues by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams
• Recommending appropriate solution for customer requests and coordinating with the related teams to ensure end-to-end handling of the request (e.g.

What you need

• 5–9 yrs of experience
• Sales
• Communication
• B.Tech or B.E.