ServiceNow AI Architect Lead

About the role

An experienced ServiceNow AI Architect Lead to shape and drive the next generation of AI-powered solutions on the ServiceNow platform. This is a strategic leadership role responsible for defining enterprise-wide AI architecture standards, governing solution designs, and enabling scalable AI adoption across business functions.

What you'll do

• Lead the design and evolution of the ServiceNow AI target architecture
• Establish architecture standards for AI models, agents, prompts, integrations, and reusable AI components
• Define technical principles for scalability, resiliency, security, and operational excellence
• Review and approve AI solution designs, ensuring alignment with enterprise architecture and governance standards
• Partner with business leaders, product owners, enterprise architects, and engineering teams to deliver business value through AI innovation

What you need

• 10–18 yrs of experience
• ServiceNow
• LLMs
• Data privacy
• M.Sc or B.Tech or B.E. or B.Sc or BCA or M.Tech or MCA

Good to have

• AWS
• Azure