ServiceNow Design Lead - Customer Integrations

Orange Business·Gurugram

Pay not stated7–13 yrsFull-time

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About the role

Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. Key Accountabilities for Senior Design Lead are: Work on ServiceNow – TSM module (combination of ITSM & CSM) and integrations for better customer experience.

What you'll do

Collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate
Work on ServiceNow – TSM module (combination of ITSM & CSM) and integrations for better customer experience
Design, configure, and customize ServiceNow applications, modules, and workflows to meet business process requirements
Conduct thorough testing and validation of ServiceNow configurations to ensure quality and adherence to requirements
Assist in the creation of training materials and conduct training sessions for end-users to ensure successful adoption of ServiceNow solutions by customers