ServiceNow Developer (ITSM, ITOM, CMDB & HAM)

About the role

We are seeking an experienced ServiceNow Developer to design, develop, and customize solutions across ITSM, ITOM, CMDB, and Hardware Asset Management (HAM/HAM Pro) modules. The ideal candidate will build end-to-end platform configurations, automated workflows, and complex enterprise integrations.

What you'll do

• Design and customize ITSM processes (Incident, Problem, Change, Request, Knowledge Management, Service Catalog)
• Implement and support ITOM capabilities, including Discovery, Service Mapping, Event Management, and MID Server Administration
• Configure CMDB and CSDM alignment to ensure data quality, health, and governance
• Implement HAM/HAM Pro lifecycle processes, including procurement, inventory management, stockrooms, and audits
• Develop Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, ACLs, and IntegrationHub workflows

What you need

• 6–11 yrs of experience
• ServiceNow
• JavaScript
• HTML
• CSS
• ITIL
• Agile
• Any graduate

Good to have

• ACLS