ServiceNow Developer

About the role

What You Will Do Operating within the Services function, as part of a new Workflow Development team, the Senior ServiceNow Developer's most important duties and responsibilities include: Designing and building solutions across the ServiceNow platform, with particular focus on NowAssist capabilities (generative AI skills, AI agents, Virtual Agent, AI Search).

What you'll do

• Building and extending TPSM capability, including case management, install base and product catalogue, entitlements
• Translating requirements and process designs into technical designs, then into configuration and code, making and documenting the trade-offs along the way
• Building integrations between ServiceNow and adjacent systems using appropriate patterns (REST/SOAP, IntegrationHub, Flow Designer
• Writing and maintaining automated and manual unit tests, and supporting the BA through end-to-end and multi-application testing
• Owning the technical quality of releases — code review, adherence to platform best practice, upgradeability

What you need

• 6–11 yrs of experience
• ServiceNow
• JavaScript
• LLMs
• ACLS
• CI/CD
• Any graduate