ServiceNow Development Lead

About the role

Sulzer is transforming its IT operating model to better meet business needs and achieve operational excellence. The ServiceNow Development Lead is a key role within the IT Service Management function, responsible for the technical leadership, governance, and delivery of development activities on the ServiceNow platform.

What you'll do

• Provide technical leadership and end to end ownership of ServiceNow development activities across the platform. ‑to‑end ownership of ServiceNow development activities…
• Translate functional and business requirements into robust technical designs, ensuring alignment with ServiceNow best practices and platform strategy
• Define, implement, and enforce development standards, guidelines, and guardrails (coding standards, scoped applications, update set management, CI/CD, documentation)
• Lead solution design for ServiceNow customizations, configurations, integrations, and automation
• Act as the technical authority for ServiceNow development, performing design and code reviews to ensure quality and consistency

What you need

• 5–9 yrs of experience
• ServiceNow
• REST APIs
• JavaScript
• CI/CD
• ACLS
• Agile
• B.Tech or B.E. or B.Sc or BCA

Good to have

• ITIL
• PowerShell