ServiceNow HAM Pro Analyst

About the role

ServiceNow HAM Pro Analyst at JDA. Drive enterprise adoption and continuous improvement of ServiceNow Hardware Asset Management (HAM) by leading Discovery, CMDB governance, Service Mapping.

What you'll do

• Drive enterprise adoption and continuous improvement of ServiceNow Hardware Asset Management (HAM) by leading Discovery, CMDB governance, Service Mapping
• Partner with cross-functional teams to enhance asset visibility, data quality, and operational efficiency while supporting IT asset management modernization
• Deliver technical solutions, insights, and best practices that improve platform adoption and business outcomes
• Drive Discovery success and coverage across end-user compute and server environments
• Own Discovery administration to ensure schedules, credentials, and MID Server infrastructure are optimally configured and running consistently

What you need

• 8–12 yrs of experience
• ServiceNow
• Any graduate