ServiceNow ITSM Techno-Functional Consultant

About the role

As part of this team, you will contribute to shaping the global energy transition, partner with internal and external stakeholders, and conduct business responsibly while adhering to legal and regulatory requirements. Who is Siemens Energy? The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.

What you'll do

• ServiceNow Solution Design & Implementation
• Design and deliver scalable, upgrade-safe solutions across ServiceNow ITSM modules (Incident, Problem, Change, Request
• Configure core platform architecture, including Flow Designer, IntegrationHub, custom scripting, and third-party tool integrations (e.g., Snowflake, Jira, Salesforce)
• Implement and manage technical integrations using REST, SOAP, MID Server, and Import Sets, ensuring alignment with platform security models and ACLs
• Promote OOTB adoption, minimize unnecessary customizations, and leverage ServiceNow AI capabilities to deliver efficient solutions

What you need

• 6–8 yrs of experience
• ServiceNow
• Agile
• Business analysis
• Salesforce
• JIRA
• ACLS
• B.Sc or B.Tech or B.E. or BCA

Good to have

• Snowflake