ServiceNow Lead Engineer - AI

About the role

The Lead Engineer is responsible for leading, coaching, and mentoring Software Engineers while providing hands-on development and implementation of project professional services for customers. The Lead Engineer will implement and develop customizations based on functional and technical requirements using leading practices and internal code standards across complex professional services projects.

What you'll do

• As a ServiceNow Lead Engineer - AI , you will interface with end-users, IT teams, and key stakeholders to gather systems requirements
• Design, develop, and deploy AI-driven applications and workflows on the ServiceNow platform
• Integrate machine learning, natural language processing (NLP), and predictive analytics solutions into ServiceNow modules such as ITSM, ITOM, CSM, and HRSD
• Lead and contribute to application development, including design, coding, debugging, testing, troubleshooting, and documenting systems
• Write complete programming and perform testing and debugging of applications using current programming languages and techniques

What you need

• 8–14 yrs of experience
• ServiceNow
• REST APIs
• Machine learning
• ITIL
• NLP
• ETL
• B.Tech or B.E. or B.Sc or BCA or M.Tech or MCA or M.Sc