ServiceNow Lead Engineer - ITOM

About the role

We are hiring a ServiceNow Lead Engineer with ITOM experience. The Solution Architect is responsible for leading, coaching and mentoring a team of Software Engineers who provide the development of project professional services for customers. The architect will implement and develop customizations based on functional and technical requirements using leading practices and internal code standards on large-scale more complex professional services projects.

What you'll do

• As a ServiceNow Lead Engineer you will interface with end-users, IT teams and key stakeholders to gather systems requirements for ITOM experience
• Customize ServiceNow applications and facilitate rollout of new applications, modules, configure Application UI, Workflow, work orders, transfer orders, inventory
• Configuring integrations between ServiceNow via REST/SOAP web and other applications
• Mentor project crew members by managing peer reviews and provide technical guidance
• Reflect impact assessment rules within service maps and validate with technical SMEs and stakeholders

What you need

• 5–9 yrs of experience
• ServiceNow
• REST APIs
• ITIL
• SOP writing
• ETL
• B.Tech or B.E. or B.Sc or BCA