ServiceNow Platform Administrator

About the role

We are seeking a ServiceNow Platform Administrator to own the operational health, hygiene, and day-to-day administration of BV's enterprise ServiceNow platform. This role is responsible for ensuring the platform remains stable, secure, performant, and aligned to enterprise governance standards.

What you'll do

• Platform Administration & Operations (Primary Focus - 80%)
• Instance Management & Platform Health
• Monitor platform health, performance, and availability across production and non-production instances
• Manage scheduled jobs, system logs, and platform monitoring dashboards to proactively identify and resolve issues
• Coordinate family upgrades, patches, and instance clones in partnership with ServiceNow and internal teams

What you need

• 4–6 yrs of experience
• ServiceNow
• ACLS
• SOX
• Root cause analysis
• SOP writing
• B.Sc or B.Tech or B.E. or BCA

Good to have

• JavaScript
• ITIL
• Agile