ServiceNow Practice Leader- India

About the role

The Practice Leader is responsible for leading the overall practice and oversees a global team of Delivery practitioners. The Practice Leader is the “General Manager” of the practice and has profit and loss (P&L) accountability for the practice.

What you'll do

• Lead and grow practice area globally in support of company objectives, specific to the practice portfolio’s revenue, profitability (delivered margin)
• Develop monthly plans and weekly forecasts including backlog, committed and projected staffing demand, billable utilization
• Responsible for overall practice talent strategy-collaborate with Talent Attraction on new hire strategy and recruitment
• Partner with Talent Enablement to develop and mobilize learning & enablement plans, and new hire onboarding
• Provide coaching and mentoring and cross training opportunities for team members in an inclusive environment

What you need

• 14–25 yrs of experience
• ServiceNow
• Talent management
• Financial statements
• Go-to-market
• Any graduate