ServiceNow QA Lead

About the role

We are looking for a ServiceNow QA Lead with ~8–10 years of experience (must have 4–6 years in ServiceNow) to drive end-to-end testing, own release-level quality, and lead QA activities for SmartApps. The role involves strong stakeholder engagement, QA governance, and ensuring high-quality, risk-free deliveries.

What you'll do

• Own end-to-end QA for releases – test strategy, planning, execution, and sign-off
• Define and drive QA governance, standards, and best practices across projects
• Lead functional, regression, integration, and UAT testing cycles
• Validate ServiceNow configurations, customizations, and integrations
• Establish and drive test automation (ATF/Selenium) to improve coverage and efficiency

What you need

• 8–10 yrs of experience
• ServiceNow
• Agile
• Selenium
• Test automation
• Any graduate