ServiceNow Senior Software Engineer - CSM + Service Portal

About the role

We are hiring a ServiceNow Senior Software Engineer with CSM & Service Portal experience. The Senior Software Engineer is responsible for leading, coaching and mentoring a team of Software Engineers who provide the development of project professional services for customers.

What you'll do

• As a ServiceNow Integrations Developer you will interface with end-users, IT teams and key stakeholders to gather systems requirements for CSM & Service Portal
• Customize ServiceNow applications and facilitate rollout of new applications, modules, configure Application UI, Workflow, work orders, transfer orders, inventory
• Configuring integrations between ServiceNow via REST/SOAP web and other applications
• Interact with technical SMEs to get necessary environment information to support your service map and event work
• Reflect impact assessment rules within service maps and validate with technical SMEs and stakeholders

What you need

• 4–7 yrs of experience
• ServiceNow
• REST APIs
• ITIL
• SOP writing
• ETL
• B.Tech or B.E. or B.Sc or BCA