ServiceNow Senior Software Engineer - ITAM

About the role

You will work closely with stakeholders, end users, and engineering teams to translate business requirements into scalable implementations aligned with ServiceNow best practices. The position also involves maintaining integrations, resolving complex platform issues, and supporting upgrades and deployment activities across multiple ServiceNow modules.

What you'll do

• Lead ServiceNow development: Design, develop, configure, and maintain customized ServiceNow solutions based on functional and technical requirements
• Support IT Asset Management: Implement and maintain solutions across Software Asset Management (SAM) and Hardware Asset Management (HAM)
• Troubleshoot complex issues: Conduct advanced troubleshooting and root cause analysis for ServiceNow platform issues
• Manage integrations: Support, maintain, and troubleshoot integrations between ServiceNow and external systems, including ITSM, HAM, SAM
• Maintain ServiceNow modules: Provide ongoing technical support and maintenance across applicable modules, including ITSM, CMDB, HRSD, SPM, IRM, SecOps, and BCM

What you need

• ServiceNow
• Root cause analysis
• Any graduate