ServiceNow Technical Analyst

About the role

We are seeking a ServiceNow Analyst to support enterprise digital transformation initiatives leveraging the ServiceNow platform. The analyst will work closely with business stakeholders, Business Analysts, Solution Architects, Product Owners, and development teams to gather requirements, define solutions, support platform configuration, and ensure successful delivery of ServiceNow capabilities.

What you'll do

• Business Analysis & Requirements Management
• Conduct workshops and discovery sessions with business and IT stakeholders
• Translate business requirements into functional specifications and user stories
• Maintain requirements traceability throughout the project lifecycle
• Support backlog creation, refinement, and prioritization activities

What you need

• 3–5 yrs of experience
• ServiceNow
• Agile
• Business analysis
• JIRA
• Azure
• Test cases
• B.Tech or B.E. or B.Sc or BCA

Good to have

• Salesforce