Seva Sarthi

About the role

Welcome and assist customers visiting the SBI branch. Understand customer requirements and guide them to the appropriate counter/officer. Assist customers with basic banking services and transactions. Support customers in using digital banking services such as YONO, UPI, ATM and other self-service channels.

What you'll do

• Assist customers with basic banking services and transactions
• Support customers in using digital banking services such as YONO, UPI, ATM and other self-service channels
• Provide first-level assistance and resolve basic customer queries
• Help reduce customer waiting time and ensure smooth branch operations
• Educate customers about available digital banking facilities

What you need

• 0–2 yrs of experience
• Customer service
• Communication
• Any graduate

What you get

• ₹2.2 L–₹2.6 L a year