Single Carrier Team Lead - Landside Operations

About the role

Lead a team of Landside Specialists and Senior Specialists to deliver efficient, reliable, and cost-effective execution across the transport lifecycle. Drive team performance, ensure operational excellence, and support continuous improvement and transformation initiatives while developing team capability and ensuring high engagement.

What you'll do

• Lead, coach, and develop a high-performing team to deliver operational excellence, business outcomes, and continuous capability growth
• Drive end-to-end Landside operational performance, ensuring service delivery, process compliance, strong controls, and effective issue resolution
• Own team performance through KPI management, governance, reporting, and data-driven decision-making to improve quality, productivity, and profitability

What you need

• Reporting
• Process improvement
• Any graduate