Site Operations Engineer

About the role

Proactively monitor events, investigate issues, analyze solutions, and drive problems through to resolution.

What you'll do

• Support and perform maintenance across product and data environments/systems
• Maintain the network environment; utilize all provided utilities, tools, and applications to ensure high service availability
• Respond to network/system alarms; take appropriate action to classify, prioritize, and resolve issues
• Provide critical service outage notifications and escalate issues for timely resolution to appropriate teams

What you need

• 1–2 yrs of experience
• Customer service
• Root cause analysis
• Technical writing
• Linux
• Problem solving
• Any graduate