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Site Reliability Engineer 2

Microsoft·Hyderabad

Pay not stated4–7 yrsFull-time
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About the role

The products our portfolio include Microsoft Fabric, Azure SQL DB, Azure Cosmos DB, Azure PostgreSQL, Azure Data Factory, Azure Synapse Analytics, Azure Service Bus, Azure Event Grid, and Power BI. Within Microsoft Fabric, the Data Integration team enables organizations to connect, move, and shape data across their entire data estate.

What you'll do

  • Incident triage and first-line response: Provide on-call coverage for incoming incidents across CDI services. Perform initial investigation, severity assessment
  • Agentic triage system development: Build and extend AI-driven agents that ingest ICM alerts, correlate with recent deployments and feature flag rollouts
  • Auto-routing and classification: Configure and extend ICM routing rules and build intelligent classification systems based on service tree, alert signatures
  • Metrics and continuous improvement: Measure and improve first-time mitigation (FTM) rates, incident deflection rates, and time-to-triage. Use data to identify patterns
  • Embody our culture and values

What you need

  • 4–7 yrs of experience
  • Azure
  • PowerShell
  • Python
  • Grafana
  • Power BI
  • C#
  • Any graduate

Good to have

  • Machine learning
  • LLMs
  • ServiceNow
  • CSS
  • Power Query
  • SQL

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