Site Reliability Engineer (Contract, Rotation-Based)

About the role

We're looking for Site Reliability Engineers to join a 24/7 incident response rotation supporting a production platform used by one of our key clients. You'll be a first responder for critical incidents — triaging and stabilizing issues at the infrastructure level, working from logs to place a failure to its component, and escalating to the platform team when an issue goes beyond infrastructure-level diagnosis.

What you'll do

• Serve as first responder for production incidents, triaging and stabilizing at the infrastructure level within defined response SLAs (P1/P2 severity)
• Diagnose issues primarily from system logs — Kubernetes, RabbitMQ, and Postgres — to place a failure to the right component before escalating
• Distinguish infrastructure-level failures from application/business-logic failures — for infrastructure-level issues, identify the fix and submit the change yourself
• Participate in an on-call rotation, including off-hours coverage
• Communicate incident status clearly to stakeholders during active incidents, and hand off cleanly to the team that owns resolution

What you need

• Kubernetes
• RabbitMQ
• PostgreSQL
• Compensation and benefits
• Incident response
• Any graduate

Good to have

• AWS
• GCP
• Azure