Site Reliability Engineer II

About the role

The Site Reliability Engineering (SRE) team is instrumental in maintaining the health, performance, and availability of our platforms. As a Site Reliability Engineer, you will play a crucial role in ensuring system reliability by monitoring metrics, managing incidents, and collaborating with Development, DevSecOps, and Engineering teams.

What you'll do

• Incident Triage & Resolution
• Act as the first line of defense in identifying, triaging, and resolving production incidents
• Respond to and troubleshoot alerts from monitoring tools such as Datadog
• Perform initial root cause analysis and escalate per service level agreements (SLAs)
• Collaborate with senior engineers to resolve escalated issues and provide timely communication to stakeholders

What you need

• 4–6 yrs of experience
• Kubernetes
• Docker
• Datadog
• Python
• PowerShell
• Bash
• Any graduate

Good to have

• AWS
• GCP
• Azure
• Helm
• ITIL
• CI/CD