Site Reliability Engineer - India

About the role

We are seeking a Software Engineer 3 (SRE) to join our Infrastructure & Reliability Engineering team. This role sits at the center of platform resilience—ensuring high availability, performance, recoverability, and operational maturity across JumpCloud’s production systems. This is not a traditional operations role.

What you'll do

• Operationalize SLIs, SLOs, and error budgets in direct partnership with core application teams
• Build and refine end-to-end observability across microservices and cloud infrastructure using tools like Datadog
• Implement actionable monitoring across Golden Signals (Latency, Traffic, Errors, Saturation) to optimize detection (MTTD) and minimize alert fatigue
• Participate in on-call rotations, incident response, and blameless post-incident reviews to drive continuous systemic improvements
• Manage and operationalize production Kubernetes (EKS) clusters utilizing GitOps delivery workflows (Argo CD, Kargo)

What you need

• 5–9 yrs of experience
• Terraform
• AWS
• Kubernetes
• GCP
• Datadog
• Python
• Any graduate

Good to have

• CI/CD
• Go
• IAM
• Microservices
• Git
• Incident response