Sky Branch - RM Sky Channel 0886 7507 1003375

About the role

Sky Branch - RM_Sky Channel_0886_7507_1003375 at Kotak Mahindra Bank. Exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone….

What you'll do

• Exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone…
• Description for Internal Candidates
• Differentiated training to make them universal phone banking officers – cross training in cards, liabilities, assets
• Measure of outcomes – NPS, Service Level, Service Quality and Sales
• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks

What you need

• Voice process
• Sales
• Any graduate