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Sky Phygital - Relationship Manager Sky Channel-Phygital Delhi

Kotak Mahindra Bank·Delhi

Pay not statedMid levelFull-time

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About the role

As a Relationship Officer – Customer Engagement, you will be responsible for acquiring and managing high-net-worth individuals (HNIs) within the bank’s Priority Banking segment. This role focuses on deepening customer relationships, enhancing engagement, and driving cross-sell opportunities across the bank’s product suite.

What you'll do

  • Be responsible for acquiring and managing high-net-worth individuals (HNIs) within the bank’s Priority Banking segment
  • Be expected to source new customers through lead generation models and field support, while ensuring a high standard of customer service and adherence to bank policies
  • Generate new customer leads through structured lead generation models and external field support
  • Ensure high levels of customer service and strict adherence to bank policies and compliance norms
  • Educate clients on new products and enhancements to strengthen the banking relationship

What you need

  • Cross-selling
  • Sales
  • Customer service
  • Compliance
  • Any graduate

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