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SMB U&R Manager

Reliance Jio·Chennai

Pay not stated5–10 yrsFull-time

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About the role

Building & Nurturing Account focused relationship Enhance revenue from existing customers through upsell and cross sell Minimise revenue erosion by prevention of churn and downgrade Maintain account hygiene through timely complaint resolution, collections and regulatory requirements update Communication Skills - Ability to convey thoughts effectively

What you'll do

  • Building & Nurturing Account focused relationship
  • Maintain account hygiene through timely complaint resolution

What you need

  • 5–10 yrs of experience
  • Cross-selling
  • Negotiation
  • Upselling
  • Complaint handling
  • Collections
  • Communication
  • MBA

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