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SME Isoc

Reliance Jio·Mumbai

Pay not stated12–15 yrsFull-time

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About the role

Perform deep RCA for VVM problems. Troubleshoot HSI service degradations. Validate KPIs across service platforms. Support ISOC tool configurations. Develop scripts for analytics automation. Perform system and performance analysis. Document technical findings and solutions. Support audit and compliance reviews.

What you'll do

  • Perform deep RCA for VVM problems
  • Troubleshoot HSI service degradations
  • Support ISOC tool configurations
  • Develop scripts for analytics automation
  • Perform system and performance analysis

What you need

  • 12–15 yrs of experience
  • Root cause analysis
  • SQL
  • Python
  • B.Tech or B.E.

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