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SME - Program & Project Management

HCLTech·Noida

Pay not stated8–14 yrsFull-time

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About the role

We are seeking a highly motivated and experienced Customer Experience and Service Excellence Manager to join our team. The ideal candidate will be responsible for enhancing service and operational excellence, identifying opportunities for improvement, implementing best practices, and leading initiatives to optimize customer and employee experiences.

What you need

  • 8–14 yrs of experience
  • Project management
  • ITIL
  • BBA

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