SME - Service Assurance/ Program Mgmt. Tools

About the role

The TID Designer is responsible for creating, reviewing, and maintaining technical documentation for the implementation of changes and projects. This role ensures that all technical documents are accurate, clear, and aligned with the organization's standards, enabling smooth execution of change initiatives.

What you'll do

• Ensure the adherence to organizational guidelines for documentation practices and style. 4
• Participate in testing and validation to verify that the documentation aligns with actual system configurations and implementations. 6
• Act as a point of contact for teams needing clarification on technical details or implementation steps outlined in the TID
• Integrate automation features into the documentation, where applicable, to enhance efficiency and reduce manual errors. 8
• Collaborate with other teams to gather feedback and enhance the overall documentation framework. 9

What you need

• Any graduate